Client Information

Terms & Conditions

Please take a moment to review the terms and conditions that apply when browsing, booking, purchasing or receiving services from Deluxe Glow Esthetics Bar.

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Please Read Before Booking

By booking an appointment, purchasing a package, visiting Deluxe Glow Esthetics Bar or using this website, you acknowledge that you have read, understood and agree to these Terms & Conditions. If you do not agree with any part of these terms, please contact us before making a booking.

01 / Acceptance

Acceptance of Terms

These Terms & Conditions govern your use of the Deluxe Glow Esthetics Bar website and your relationship with Deluxe Glow Esthetics Bar when booking or receiving our beauty, aesthetics, grooming, makeup, hair, skincare and related services.

By accessing this website, submitting an enquiry, booking an appointment, purchasing a service or package, or attending an appointment, you confirm that you accept these Terms & Conditions.

Important

If you are booking on behalf of another person, you are responsible for ensuring that the person receiving the service is aware of and agrees to the applicable terms.

02 / Bookings

Appointments & Bookings

Appointments are subject to availability and are considered confirmed only when Deluxe Glow Esthetics Bar has accepted the booking through an approved booking or communication channel.

Booking Information

Clients are responsible for providing accurate contact information and relevant information requested during the booking process.

  • Please provide your correct name and contact details.
  • Please arrive at the agreed date and time.
  • Please notify us of any information that may affect your suitability for a service.
  • Appointment times are reserved specifically for each client.

Deluxe Glow Esthetics Bar may decline, modify or reschedule an appointment where necessary for safety, staffing, operational or service-related reasons.

03 / Payments

Deposits & Payments

Certain appointments or services may require a deposit, advance payment or full payment at the time of booking. The applicable amount will be communicated before the booking is confirmed.

01

Deposits

Where a deposit is required, the appointment may not be considered secured until the required payment has been received.

02

Remaining Balance

Any outstanding balance is due according to the payment terms communicated at the time of booking or before the service is completed.

03

Payment Methods

Available payment methods may vary. Clients should use the payment method provided or approved by Deluxe Glow Aesthetics.

04

Pricing

Prices may change from time to time. The applicable price will be confirmed at the time of booking.

04 / Cancellations

Cancellations & Rescheduling

We understand that plans can change. If you need to cancel or reschedule your appointment, please contact Deluxe Glow Aesthetics as early as possible.

Cancellation Policy

  • Cancellation or rescheduling requests should be made as early as reasonably possible.
  • Deposits may be non-refundable where stated at the time of booking.
  • Repeated cancellations or rescheduling may affect future booking eligibility.
  • Appointments cancelled close to the scheduled time may be subject to applicable cancellation charges.
Booking Reminder

Always check the cancellation terms communicated with your specific booking, as certain services, packages or special offers may have additional conditions.

05 / Punctuality

Late Arrivals & No-Shows

Appointments are scheduled around the time required to provide the selected service. Arriving late may reduce the time available for your appointment.

  • Please arrive on time for your appointment.
  • Late arrival may result in a shortened service.
  • Certain services may need to be rescheduled if there is insufficient time to complete them properly.
  • A no-show may result in the loss of a deposit or other applicable booking charge.

If you expect to be late, please contact us as soon as possible so that we can advise whether your appointment can still be accommodated.

06 / Services

Services & Client Suitability

Deluxe Glow Esthetics Bar offers a range of beauty and aesthetic services. The suitability of a service may depend on an individual's skin, hair, health information, allergies, sensitivities, previous treatments and other circumstances.

We reserve the right to decline or modify a service where we reasonably believe doing so is necessary for client safety, professional standards or the integrity of the service.

Facials & Skincare Results and treatment suitability can vary according to skin type, sensitivity and individual circumstances.
Chemical Peels Clients should disclose relevant sensitivities, products, treatments and skin concerns before treatment.
Makeup Services Clients should disclose known cosmetic allergies or sensitivities before makeup application.
Hair & Braiding Clients should communicate scalp sensitivity, hair conditions or concerns that may affect the service.
Teeth Whitening Suitability may vary depending on dental condition, sensitivity and individual circumstances.
Mole Removal Where applicable, assessment and professional suitability considerations may apply before treatment.
Client Disclosure

You must tell us about relevant allergies, sensitivities, medications, recent treatments, skin or scalp conditions, dental concerns or other information that could reasonably affect the service.

07 / Expectations

Results & Expectations

Beauty and aesthetic services are personal and results can vary significantly between individuals.

Images displayed on our website, social media channels, marketing materials or portfolio may represent individual clients and should not be interpreted as a guarantee of the exact result you will receive.

  • Individual skin types can respond differently to treatments.
  • Hair texture, density and condition can affect hair service results.
  • Makeup results can vary according to skin preparation, lighting and personal preferences.
  • Whitening results can vary between individuals.
  • Certain services may require multiple sessions or ongoing maintenance.
08 / Client Responsibilities

Your Responsibilities

To help us provide a safe and effective service, clients are expected to cooperate with reasonable instructions and provide accurate information.

  • Provide accurate and complete information relevant to your appointment.
  • Inform us about allergies, sensitivities or relevant conditions before treatment.
  • Follow recommended aftercare instructions where provided.
  • Arrive prepared for the selected service where specific preparation has been requested.
  • Treat staff, other clients and the premises with respect.
  • Follow reasonable health, hygiene and safety requirements.
09 / Packages

Packages & Promotions

Deluxe Glow Esthetics Bar may offer beauty packages, promotional services, seasonal offers, special events and other bundled services.

Each package or promotion may have its own eligibility, expiry, payment, booking or cancellation conditions.

  • Packages may not be interchangeable unless expressly stated.
  • Promotional prices may only apply for the specified promotional period.
  • Package services may need to be used within a stated period.
  • Promotional offers may not always be combined with other discounts.
Package Terms

The terms communicated with an individual package or promotion will apply where they differ from these general Terms & Conditions.

10 / Content

Photography & Content

With appropriate client permission, Deluxe Glow Esthetics Bar may photograph or record completed work for portfolio, educational or marketing purposes.

Clients may communicate their preferences regarding photography or content before their appointment.

Client Privacy

We respect client privacy and will not assume that a client wishes to have identifiable photographs or videos used publicly.

For information about how personal information is handled, please review our Privacy Policy .

11 / Website

Website Use

The Deluxe Glow Esthetics Bar website is provided for general informational, promotional and booking-related purposes.

You agree not to misuse the website or attempt to interfere with its normal operation.

  • Do not use the website for unlawful purposes.
  • Do not attempt to gain unauthorised access to website systems or information.
  • Do not copy, reproduce or commercially exploit website content without permission.
  • Do not submit misleading, fraudulent or harmful information.

Website content, including text, branding, graphics, photographs and other materials, may be protected by applicable intellectual property laws.

12 / External Services

Third-Party Services

Our website or booking process may contain links, payment services, social media integrations or other services operated by third parties.

Third-party services operate according to their own terms and privacy policies. Deluxe Glow Esthetics Bar is not responsible for the independent practices, availability or content of third-party websites and services.

13 / Liability

Liability & Responsibility

Deluxe Glow Esthetics Bar takes reasonable care when providing services and maintaining its website. However, clients acknowledge that beauty and aesthetic services involve individual variables and outcomes cannot always be guaranteed.

To the extent permitted by applicable law, Deluxe Glow Aesthetics will not be responsible for outcomes resulting from information that a client failed to disclose, failure to follow aftercare instructions, or circumstances outside our reasonable control.

Safety First

Nothing in these Terms & Conditions is intended to exclude or limit any legal right or responsibility that cannot lawfully be excluded or limited.

14 / Updates

Changes to These Terms

Deluxe Glow Esthetics Bar may update these Terms & Conditions from time to time to reflect changes to our services, booking procedures, business practices or applicable requirements.

Updated terms will be published on this page. Your continued use of the website or booking of services after an update may constitute acceptance of the revised terms, to the extent permitted by applicable law.

Need Clarification?

Questions About Our Terms?

If you have questions about our booking requirements, cancellation policy, services or any part of these Terms & Conditions, please contact Deluxe Glow Aesthetics before making your appointment.

Contact Us